Featherspring Cracked Replacement Form

Description

It doesn’t happen often but sometimes Feathersprings can crack and need to be replaced. Not to worry though, your Feathersprings are protected by a Lifetime Free Replacement Guarantee. (Feet change size about every ten years so for healthy feet, the Lifetime Guarantee is defined as ten years from the original purchase date.) If your Feathersprings should ever break from normal use, and parts have been regularly replaced, then we will make new Feathersprings® for you free of charge. Damaged pair must be returned for replacement.

Please complete the Featherspring Cracked Replacement Form and return it along with your cracked Featherspring. If it has been more than 5 years since you made impressions of your feet, then you will also need to send new impressions because impression boards are kept on file for only 5 years. (Do not mail cracked Featherspring and impression board together.)  If you are unsure if you need new impressions, please feel free to call us at 1-800-628-4693.

Click to order new impression materials.

Warranty applies if all adjustments have been made by Luxis technicians and Feathersprings have been properly maintained.